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Salesforce Administration Training

Master, the core admin, features to implement automation, security, troubleshoot, user interfaces, and more with Salesforce Administrator Certification course.

SALESFORCE ADMINISTRATION COURSE CONTENT

Introduction to Cloud Computing
IAAS (Infrastructure as a Service)
PAAS(Platform as a Service)
SAAS(Software as a Service)
Introduction on CRM
ntroduction on SalesForce.Com
Salesforce Sales Process (Campaign, Lead, Opportunity, Quote etc)
Salesforce Service Process (Case, Solutions etc)
Salesforce Business Process

Enhancing the Simple App with  Data Validation
Introducing Validation Rules
Standard Validation Rule
Custom Validation Rule

Introducing Page Layouts
Adding page Layout elements
Introducing Search Layout
Lookup Layouts
Tab Layouts
Record Type

Introducing Relationships
Lookup Relationship
Master-Detail Relationship
Roll-up Summary fields
Hierarchy Relationship
Many to many relationships

Introduction Users and User creation
Setting up features per user record

Organization-Wide Defaults
Profile
Permission Sets
Introduction on Roles, Profiles
Sharing Rules
Manual Sharing
Field Level Permissions
Creating Public Groups and Queues (also, the difference between them)

Data Import with Data Loader
Insert
Upsert
Update
Delete
Export
Export All

Introducing Workflow
Workflow Actions
Update Record
Create Task
Automate Emails
OWD

Planning for Approval Processes
Creating an Approval Process
Creating Approval Steps

Introducing Reports
Tabular Reports
Summary Reports
Matrix Reports
Joined Reports
Report Formats
Introducing Dashboards
Adding Dashboard Components

Enhancing the Simple App with  Data Validation
Introducing Validation Rules
Standard Validation Rule
Custom Validation Rule